Frequently asked questions.

We develop business websites, landing pages, custom software and customer dashboards. We also review existing websites for technical SEO, speed and usability. The agreed scope defines the pages, features and integrations included.

Send a short brief through the contact form. Include your goals, audience, features, existing website and any deadline. We contact you to clarify the requirements before sharing a scoped quote.

There is no fixed price for custom development. Cost depends on the pages, workflows, integrations and handover you need. The quote and deliverables are agreed before work begins.

Yes. Share the site address and the problems you want to solve. We can review performance, technical SEO, navigation and enquiry journeys, then agree the changes to implement.

Timing depends on the agreed scope, content readiness and review process. We discuss a realistic schedule during scoping rather than promise the same delivery time for every project.

The community library includes complete websites, landing pages, dashboards, SVG blobs, UI components, animated backgrounds, loaders and documentation starters. Each package lists its stack and included files.

No. The current community source ZIPs can be downloaded directly from their product pages without an account or payment. Customisation and implementation support are quoted separately.

The current community code packages use the MIT licence, which permits commercial use while retaining the original copyright and permission notices. Check images, sample brands and installed dependencies separately.

The ZIP contains the attributed source package, original licence notices and setup notes. Hosting, API credit and paid implementation support are not included. Read the product requirements before installing dependencies.

Yes. Share the package you want to use and the content, layout or feature changes you need. We will clarify the work and quote the customisation separately.

Create an account using email and password or continue with Google. Open your dashboard, add API credit when payments are available, then create a unique application key after the credit is confirmed. Follow the integration guide before sending requests.

Yes. A funded account can create named API keys from the API keys page. The complete key is displayed once. Save it in private server configuration and revoke it from the dashboard when it is no longer needed.

The initial API offers Ninja Fast and Ninja Pro for text chat requests. Use the documented chat completions endpoint with stream set to false. The integration guide lists message, output and concurrency limits.

The usage analytics page shows input, cached input, output and spend. Daily totals follow your selected date range. The recent request table shows request outcomes and recorded charges. Cached input is already part of total input.

No. Use the key from your application server and keep it out of public repositories, browser bundles and chat messages. If a key is exposed, revoke it and create a replacement from a funded account.

The minimum is $20.00 in dollar credit. Custom top-ups use whole-dollar amounts up to $1,000.00. Razorpay collects the INR equivalent shown in the payment review.

The payment review uses the latest available published USD to INR rate and shows the exact INR charge. The rate is locked to the created order. New credit orders are blocked if a valid current rate is unavailable.

Credit is added only after payment is captured and verified. Closing the payment window or seeing a successful browser callback alone does not confirm wallet credit. Check the order status before trying another payment.

The dashboard shows the current setup and billing status. Payments and billable API access remain unavailable until their configuration is activated. A suspended wallet, insufficient available credit or request limit can also block access.

Check the order reference and current status in Orders and downloads. Contact support with the reference and a description of the issue. Final refund and cancellation terms will be published before paid services open; no automatic eligibility is promised.

Both sign-in options are available. Use the same account consistently and review your connected sign-in methods in dashboard account settings.

Open Account settings inside your dashboard. Profile and security controls are kept there, including available password, verification and sign-in options.

Use the password recovery link on the sign-in page and enter your account email. Follow the secure reset link if the account supports password sign-in. Never send a password to support or Kage.

Kage is the ninja guide in the chat widget. It can explain services, templates and API access. Dashboard chat can check your own wallet, keys, usage, orders and account settings. It cannot make payments, issue refunds or change account records.

Use the contact form for a project or support enquiry, or email info@scriptninja.pro. Include the relevant page or order reference and describe what happened. Leave passwords, complete API keys and payment credentials out of the message.